Auckland Heat Pump Service

Keep your heat pump running at its best with expert general servicing from a local, qualified team.

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Due for a Service? — Keep Your Heat Pump Performing at Its Best

A Selection of Our Heat Pump Installs

Annual servicing helps your heat pump operate efficiently and avoids future issues — saving money and hassle in the long run. At Totalcare, we focus on proactive care, not emergency repairs.

If it’s been over 12 months since your last service or you’ve recently moved in, now’s the time. Our team will inspect, clean, and tune your system — ensuring it performs reliably all year. TotalCare does general services for most brands, however only do repairs on systems we have installed.

See What Our Customers Say About Us

We’re proud to have built a reputation for honest advice, tidy installs, and great results. Here’s what real Totalcare customers have to say about their experience.

Why Get a Heat Pump Service from Totalcare?

With over a decade of experience and a focus on fast, honest service, Totalcare keeps your heat pump running efficiently — without the stress or surprise costs.

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Fast & Reliable Service

We show up on time, get the job done properly, and leave your system running better than we found it — no delays, no mess, no hassle.

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Local & Family-Run

Based in Auckland and run by a qualified husband-and-wife team, Totalcare delivers genuine care and honest service you can trust.

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10+ Years of Experience

Our licensed technician has over a decade of hands-on experience in heat pump servicing, system checks, and preventative maintenance for long-term performance.

Totalcare's Servicing Process

Our fixed-price servicing is fast, thorough, and hassle-free — from warranty checks to testing and tidy completion, we handle it all so you don’t have to.

Please Note: Repairs are available for heat pumps originally installed by Totalcare. For all other systems, we offer general servicing only.

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Warranty Support

If your heat pump is under warranty, we'll look into any issues there may be.

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System Check

We inspect filters, wiring, airflow and system performance to catch any wear or faults early.

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General Clean

Includes filter cleaning, unit wipe-down, and checking drainage to prevent mould or leaks.

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Performance Test

We run and test your heat pump to ensure it’s heating and cooling correctly and running efficiently.

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Service Summary

You’ll get a quick report on what we did and what to keep an eye on. Simple and clear.

When’s the Right Time for a Heat Pump Service?

If it’s been over a year since your last service or your system isn’t running as efficiently as it should, it’s time for a check-up. Our services help keep things running smoothly — and we offer repairs on heat pumps we’ve installed.

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Over 12 Months Since Last Service

Regular annual maintenance prevents efficiency loss and extends system lifespan

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Weak or Uneven Airflow

Reduced heating/cooling power or rooms not reaching desired temperatures

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Unusual Noises

Grinding, rattling, or buzzing sounds from indoor or outdoor units

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Strange Odors

Musty smells indicate mold, burning smells suggest electrical issues

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Rising Energy Bills

Decreased efficiency making your system work harder than necessary

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Ice Formation

Excessive ice on coils indicates refrigerant or airflow problems

Ready to Get Started? Let’s Talk and Get A Free Quote!

Whether you’re planning a new heat pump installation or need electrical work you can trust, the team at Totalcare is here to help. Contact us for a free, no-obligation quote — we’ll get back to you fast and keep it simple.

Scan to book a consultation in WhatsApp

Scan to book a consultation in WhatsApp